Last updated: February 2026

Privacy policy

How StagePack collects, uses and protects your personal data.

Our commitment

DHE SOLUTIONS, publisher of StagePack, places the protection of your data at the heart of its priorities. This policy explains clearly and transparently what data is collected, how it is used and what your rights are.

Data collected

StagePack only collects data necessary for the proper functioning of the service.

Identification

Name, email address — to create and manage your account.

Professional data

Contacts, venues, projects you enter in your workspace — to build your distribution file.

Usage data

Features used, pages visited — to improve the experience and identify needs.

Technical data

IP address, browser type, device — to ensure service security and compatibility.

How your data is used

Each piece of collected data has a specific and justified use. Here is what they are used for in practice.

Operate the service

Authentication, displaying your projects, sending campaigns, managing your distribution file.

Manage your account

Subscription management, billing via Stripe, language and notification preferences.

Improve the experience

Usage analysis via PostHog (hosted in Europe) to understand how the service is used and improve it.

Meet our obligations

Retention of billing data in accordance with French law (10 years).

Subcontractors and partners

Your data stays yours. It is shared only with the technical partners essential to the service, all subject to GDPR.

Stripe

Secure payments

GDPR compliant

Vercel

Hosting

Paris & Frankfurt

PostHog

Usage analytics

Hosted in Europe

Mistral AI

Email generation & AI import

France

Resend

Transactional email delivery

GDPR compliant

Data retention

Your data is kept as long as your account is active.

Active account

All your data is accessible and editable at any time.

Account deletion

Your personal and professional data is erased within 30 days.

Billing data

Retained for 10 years in accordance with French legal obligations.

Your GDPR rights

Under the General Data Protection Regulation, you have rights over your personal data. You can exercise them at any time.

Right of access

View all the data we hold about you.

Right to rectification

Correct or complete your personal data.

Right to erasure

Request the deletion of your personal data.

Right to portability

Retrieve your data in a structured, readable format.

Right to object

Object to the processing of your data for legitimate reasons.

To exercise your rights: contact@stagepack.co

Cookies

StagePack only uses cookies strictly necessary for the service to function.

Authentication

Maintaining your login session.

Language preferences

Remembering your language choice (FR/EN).

Usage analytics

PostHog with first-party cookies, hosted in Europe. Respectful of your privacy.

Any questions?

For any questions about this policy or the protection of your data, contact us.

contact@stagepack.co